The Friendly Trust

Customer satisfaction surveys

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Every year we carry out a survey to find out what people using The Friendly Trust think about us.  We want to learn from what our service users think so that we can improve the service.  The survey is sent out before Christmas and the results are considered in the new year, helping us to draw up our business plan for the coming year.

To encourage people using the service to send their questionnaire back quickly raffle tickets are sent out with the questionnaires.

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The prize is a luxury hamper of lots of delicious food including cakes, sweets and fruit.

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As our new Chair, it was one of Patrick's first duties to draw the raffle.

... and the winner was - Howard Macarthur of Cardiff.

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  Billy Coles from Cardiff won in 2008.

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Robert Guy who lives in Cardiff won in 2007.

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Victoria Johanson, who lives in Barry, won the raffle in 2006.

Click here to read the result of the satisfaction survey February 2006